Shipping policy

Shipping Policy

We’re excited to get your order to you as quickly as possible! Please review our shipping information below.

Order Processing
All orders are processed within 1–2 business days after your purchase is placed. Once your order has been processed and shipped, you will receive a confirmation email with your tracking number.

Shipping Options

Free Standard Shipping
Estimated delivery time: 8–12 business days
This option is automatically applied to all qualifying orders at checkout.

Fast Shipping
Estimated delivery time: 3–8 business days
Faster delivery is available at checkout for customers who want their order sooner.

Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can monitor your package every step of the way.

Delays
While we work hard to deliver your order within the estimated timeframes, shipping delays may occasionally occur due to high demand, weather conditions, or carrier issues. We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Questions
If you have any questions about your order or shipping, please contact our support team at Pinkstonedolls@outlook.com and include your order number.